This means either its a new release or due to high demand we are out of stock - but don't worry itās getting manufactured and will be coming soon! Pre-ordering gives you the chance to guarantee you get one :)
FAQs
here you will FIND A COLLECTION OF OUR MOST FREQUENTLY ASKED QUESTIONS.
We hope this can assist, if not please contact us.
Product Related
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lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
Virtual Try-on
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lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
Australian Made
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lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
Sustainability
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lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
Order and Shipping
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The product I want to buy is āPre Orderā, what does this mean?
Do I need an account to place an order?
No you donāt need an account, simply enter your email address while checking out, and all of your order details will be associated with that email address.
I havenāt received an order confirmation?
All successful orders will receive a confirmation email within 30 minutes of order completion. Please check your junk/spam folder, as confirmation emails sometimes get tagged as spam.
Please also check if the funds have been taken from the payment method you selected. If they havenāt, your order may not have come through successfully. If you still have not received any information regarding your order please contact us.
Can I change my order after I have placed it?
We can definitely try - please reply to your Order Confirmation email with CHANGES in the subject line, and if your order hasn't been processed, we will make the change.
When will my order be shipped?
We generally ship within 3-5 business days of receiving orders, unless itās during a sale period for which we ask you to understand there will be delays due to us being inundated with orders.
Where do you ship to?
We ship items from New South Wales, anywhere in Australia. We use Australia Post for all deliveries within Australia.
How do I track my order?
Once your order has been fulfilled and dispatched, you will receive an email with tracking details. We use Australia Post, so you can track your order online.
Returns and Refunds
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My item is faulty, how do I return it?
If your item is faulty or incorrect, please contact us within 14 days of receiving it. You will be asked to provide photos and a description of the fault.
Once your request has been submitted, please hold on to your items while we review your request. Weāll email you within 3-5 business days with instructions about next steps. We offer replacements for any faulty items.
Please note, faulty items must be faulty by manufacture. This includes open seams. An item which has been worn, has make-up stains, or is damaged due to improper care may not be classified as faulty by manufacture, therefore may be unsuitable for our faulty returns process.
All garments must follow proper wash and care instructions, as our items can be quite delicate.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.
lifetime warranty
This store is a demonstration of a luxury brand using the Stiletto Shopify theme. Products and imagery for this demo graciously provided by St. AgniOur dresses pair timeless designs with sustainable.